INDIAN INSTITUTE OF TECHNOLOGY KANPUR

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Office of Outreach Activities

Advertisement Number: P.Rect./R&D/2025/035

Applications are invited for the following position to work with the Office of Outreach Activities. The post is temporary, and the appointment will be purely on a contractual basis initially for one year. The period may be further extended based on performance and requirements.

Name of the Post: Project Manager (LMS Support + Infrastructure Management)

Number of Posts: 01(one)

Salary Range: 29000-2400-72200

Minimum Qualification and Experience: Post Graduate + 08 years relevant experience ‘OR' Graduate (B.Sc./B.A./B.Com./BBA/BCA) + 15 years relevant experience

Desirable Experience and Key Responsibilities:

LMS Management:

  • LMS Administration: Oversee the day-to-day operations of the LMS, ensuring optimal performance and accessibility for all users.
  • Course Management: Develop and manage course structures, schedules, enrollments, and learner engagement strategies within the LMS.
  • Technical Support: Provide technical assistance to instructors and learners, troubleshooting issues related to course access, content, and system functionality.
  • Content Integration: Collaborate with content creators to upload and organize course materials, ensuring compatibility and adherence to quality standards.
  • User Training: Conduct training sessions and create documentation to educate instructors and learners on effective LMS usage.
  • Data Analysis: Monitor course performance metrics and user feedback to identify areas for improvement and implement necessary enhancements.
  • System Maintenance: Coordinate with IT and LMS vendors to implement updates, integrations, and resolve technical issues promptly.
  • Quality Assurance: Ensure all online courses meet established quality standards and are aligned with instructional design best practices.
  • Call Support Management: Oversee a dedicated support line during office hours and beyond if necessary to assist users with real-time issues, ensuring prompt and effective resolution of inquiries and technical challenges.
  • Email Support: Provide users with responsive email support during office hours and beyond if necessary for promptly addressing inquiries and resolving issues.
  • Proficient in Jira (project management tool): Generating tickets and creating test cases

Infrastructure Management:

  • Hypervisor: Manage virtualized environments using Hypervisors (AHV Nutanix, KVM, etc.).
  • VM: Create, configure, and optimize Virtual Machines (VMs).
  • System Monitor: Monitor system performance and troubleshoot technical issues proactively.
    Experience: 8+ years of LMS experience in administration and Infrastructure Management

Interested candidates must apply through the given link below:

https://forms.gle/JdpDp6QjMX2pQt1P6

The application should be submitted strictly online on or before 11:59 PM on 24th March 2025. The application will not be accepted in any other mode.

The short-listing committee reserves the right to fix suitable criteria for short-listing of eligible candidates satisfying qualifications and experience. Only the short-listed candidates will be informed about the date and time of the interview through email. The Selection process mode will be informed after the scrutiny.

Professor-in-Charge
Office of Outreach Activities
dloffice2@iitk.ac.in
Ph. No. 0512-259-2264




Applications are invited for the following position to work with the Office of Outreach Activities. The post is temporary, and the appointment will be purely on a contractual basis initially for one year. The period may be further extended based on performance and requirements.

Name of the Post: Project Manager (LMS Support)

Number of Posts: 02 (Two)

Salary Range: 29000-2400-72200

Minimum Qualification and Experience: Post Graduate + 08 years relevant experience ‘OR' Graduate (B.Sc./B.A./B.Com./BBA/BCA) + 15 years relevant experience

Desirable Experience and Key Responsibilities:

  1. LMS Administration: Oversee the day-to-day operations of the LMS, ensuring optimal performance and accessibility for all users.
  2. Course Management: Develop and manage course structures, schedules, enrollments, and learner engagement strategies within the LMS.
  3. Technical Support: Provide technical assistance to instructors and learners, troubleshooting issues related to course access, content, and system functionality.
  4. Content Integration: Collaborate with content creators to upload and organize course materials, ensuring compatibility and adherence to quality standards.
  5. User Training: Conduct training sessions and create documentation to educate instructors and learners on effective LMS usage.
  6. Data Analysis: Monitor course performance metrics and user feedback to identify areas for improvement and implement necessary enhancements.
  7. System Maintenance: Coordinate with IT and LMS vendors to implement updates, integrations, and resolve technical issues promptly.
  8. Quality Assurance: Ensure all online courses meet established quality standards and are aligned with instructional design best practices.
  9. Call Support Management: Oversee a dedicated support line during office hours and beyond if necessary to assist users with real-time issues, ensuring prompt and effective resolution of inquiries and technical challenges.
  10. Email Support: Provide users with responsive email support during office hours and beyond if necessary for promptly addressing inquiries and resolving issues.
  11. Proficient in Jira (project management tool): Generating tickets and Creating test cases
  12. Documentation: Preparing FAQs, User’s Manual and Project Report.
  13. 8+ years of experience in LMS administration or online learning management.

Interested candidates must apply through the given link below:

https://forms.gle/JdpDp6QjMX2pQt1P6

The application should be submitted strictly online on or before 11:59 PM on 24th March 2025. The application will not be accepted in any other mode.

The short-listing committee reserves the right to fix suitable criteria for short-listing of eligible candidates satisfying qualifications and experience. Only the short-listed candidates will be informed about the date and time of the interview through email. The Selection process mode will be informed after the scrutiny.

Professor-in-Charge
Office of Outreach Activities
dloffice2@iitk.ac.in
Ph. No. 0512-259-2264