Total Quality Management




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Course Contents

Total Quality Management, quality management Philosophies, Leadership, Employee involvement and customer Value Evaluation, Kaizin, Problem Solving and Quality Management, problem solving Fundamentals, Problem Identification, Definition, Diagnosis, Alternative Generation and Evaluation, Elementary concepts related to 7 Old and 7 New Tools for quality Assurance, Basic Statistical Concepts, Control of Accuracy and Precision, Process Capability, SPC, Acceptance Sampling, MILSTD105D. Quality Management Systems, ISO 9000, Quality Engineering, Quality Function Development, Introduction to Design of Experiments, Process Optimization and Robust Product Design, Steps to Six Sigma, Management of Service Quality, Management of Software Quality, Course will include projects and industry case studies. 



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